Privacy Policy

Welcome to WUHLD's Privacy Policy. We understand that when you create a will, you're sharing sensitive personal information. We're committed to protecting your data and being transparent about how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our will creation service, including:

• Personal details: Name, address, email address, and phone number
• Family information: Details about your family members, beneficiaries, and relationships
• Asset information: Details about your assets and how you wish to distribute them
• Payment information: Card details (processed securely through our payment processors)
• Technical data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Create and generate your will document based on your inputs
• Process payments and deliver your completed will to your email
• Communicate with you about your order and provide customer support
• Improve our website, services, and user experience
• Comply with legal obligations and protect our legal rights
• Detect and prevent fraud and security issues

3. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and testing
• Strict access controls and authentication procedures
• Secure payment processing through trusted third-party providers

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to:

• Provide our services to you
• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

For will creation data, we typically retain your information for 7 years after your last interaction with our service, to ensure we can assist with any queries or issues that may arise regarding your will.

5. Your Privacy Rights

Under UK and EU data protection laws, you have certain rights regarding your personal information:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate information
• Right to erasure: You can request deletion of your data in certain circumstances
• Right to restrict processing: You can request we limit how we use your data
• Right to data portability: You can request transfer of your data
• Right to object: You can object to our processing of your data

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services based on usage data
• Provide secure authentication

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our website.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will:

• Post the new policy on this page
• Update the "Last updated" date at the top of this page
• Notify you via email for significant changes (if we have your contact details)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: